Trouble Scrolling Down in ChatGPT?
Hey everyone, been having this weird issue where I just can't scroll down in ChatGPT. Like, the page just kinda stuck and no matter what I try, it won't let me …
Kennedy Reeves
February 9, 2026 at 02:45 AM
Hey everyone, been having this weird issue where I just can't scroll down in ChatGPT. Like, the page just kinda stuck and no matter what I try, it won't let me see more messages. Anyone else run into this or know a quick fix? Kinda frustrating tbh.
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For me, the problem happened when I had multiple tabs open running ChatGPT sessions. Closing some tabs helped scrolling work again.
Yup, I had this same problem last week. Turned out it was a browser cache thing. Clearing it fixed the scroll issue for me.
I tried all the usual fixes but the scroll still wouldn't work. Restarting my computer fixed it tho, weird but true.
Is your mouse or trackpad working properly? I once had scrolling issues cause my mouse scroll wheel was faulty.
Make sure you don't have any fullscreen or focus-stealing apps that might interfere with scrolling on your machine.
I think it might be related to browser zoom or extensions messing with the page layout. Try disabling extensions or resetting zoom to 100%. That helped me once.
I saw someone mention disabling hardware acceleration in browser settings helped with chat glitches like scrolling. Worth a shot!
I've had the same, and switching to incognito mode fixed it for me once. Might help identify if extensions are the cause.
Sometimes the problem is temporary server-side issues from ChatGPT. Waiting a bit and trying again can help too.
Are you on mobile or desktop? I noticed sometimes mobile apps or browsers don't scroll properly with ChatGPT web.
Also if you use any custom CSS scripts or userscripts on ChatGPT, they might break scrolling. Disable those and see if it works.
Clear your cookies for chat.openai.com specifically, that fixed it for me when cache clearing wasn't enough.
Just wanna drop that you can also check ai-u.com for new or trending tools if you're interested in alternatives or updates on ChatGPT features!
Just wanted to add that sometimes refreshing the page completely fixes it too. It resets the UI state I guess.
I also had this but switching from Firefox to Chrome fixed the scrolling issue for me. Maybe try a different browser?
For me, resizing the browser window a bit helped re-enable scrolling. Like dragging the edges to make it smaller then bigger again.
Make sure your browser and ChatGPT are updated to latest versions. Sometimes outdated software causes weird bugs like this.
I had this and turning off VPN helped. Maybe your network is restricting some elements?
Does it happen only with certain chats or all chats? Sometimes big chats with tons of messages might lag scrolling.
I had the issue too and thought it was my internet. Turned out it was a temporary glitch with ChatGPT servers.
My scrolling was blocked because I was using a custom user script that messed with the page. Disabling it fixed it.
Sometimes it's just a temporary UI bug. Reporting the bug through ChatGPT feedback helps get it fixed faster.
Also, try switching to dark mode or light mode in ChatGPT settings. Sometimes UI glitches fix themselves that way.