Aide
AI-powered customer service platform for automation and improved support efficiency.
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Aide is an intelligent customer service platform designed for every team, trusted by online stores and financial services with growing customer service needs. It uses AI to identify common issues and suggests solutions for fast responses and happy users. Aide automates customer support easily with LLMs, classifies messages, drafts answers for agents, and automates responses to customers using GPT LLMs with high accuracy over email and chat.
Aide analyzes customer conversations, categorizes questions, detects automatable issues, and builds workflows to handle them automatically. Agents can use AI-suggested responses and guidance to resolve tickets faster. Bots can be trained to answer common questions instantly.
Go for this if you want an AI that’s all about making your daily work smoother and more efficient. It’s got a knack for understanding your needs and providing helpful suggestions on the fly.
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