Avaamo Agent Assist
AI-powered contact center agent assistant for real-time support and information.
Avaamo Agent Assist Introduction
What is Avaamo Agent Assist?
Avaamo Agent Assist is an AI-powered contact center agent assistant that provides live assistance from call acceptance and seamlessly integrates with CRMs and knowledge bases. It offers real-time analysis to provide contextually relevant information, saving time for both agents and customers.
How to use Avaamo Agent Assist?
Avaamo Agent Assist works by integrating with your existing contact center infrastructure. It listens to conversations in real-time, analyzes the context, and provides agents with relevant information and suggestions directly within their workflow.
Why Choose Avaamo Agent Assist?
You should go for this if you want your contact center agents to get real-time help during calls. It offers live transcription, smart recommendations, and integrates with your CRM to make agents faster and customers happier. It’s like giving your team a superpower on every call.
Avaamo Agent Assist Features
AI Transcription
- ✓Live Call Transcription
- ✓Automatic Recommendations
- ✓AI Knowledge Assist
- ✓Automation & RPA
- ✓Summarization
- ✓Call Tagging
- ✓Translation
FAQ?
Pricing
Pricing information not available
