Balto AI
Contact Center AI software for agent guidance, QA, insights, and coaching.
WebsiteContact for PricingAI SummarizerAI Call CenterAI Customer ServiceAI CoachingAI AssistantAI Copilot
Please wait while we load the page
Balto AI is a Contact Center AI software designed to help solve customer problems faster. It offers features like agent guidance, automated QA, business insights, coaching, call summarization, and more. Balto AI integrates with various CRMs and phone systems to provide seamless access to customer data and enhance call management. It assists agents by providing dynamic prompts, compliance checklists, and coaching alerts during customer interactions, ensuring they adhere to scripts and handle objections efficiently.
Balto AI integrates with your existing CCaaS platform. It provides real-time guidance to agents during calls, automates quality assurance, and offers insights to supervisors. The platform can be customized to fit specific business needs, tailoring prompts, checklists, and alerts to specific requirements.
Go for this if you’re in a contact center and want real-time help during calls. It guides agents with prompts, checks compliance, and offers coaching, making sure customer issues get solved faster and calls stay on track with smart insights.
Pricing information not available
