Chatin
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AI-powered multi-agent system for customer support and sales.
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ChatIn is an AI-powered multi-agent system designed to transform customer support and boost conversions for businesses, particularly e-commerce stores. It automates responses, reduces support costs, and provides 24/7 assistance to customers. The platform acts as both a sales agent, converting visitors with personalized recommendations, and a support agent, resolving issues quickly. It offers intelligent product discovery, order support, smart human escalation, and data-driven insights, integrating seamlessly across multiple channels like Shopify, WhatsApp, Facebook, and more.
Users can set up ChatIn rapidly, especially with its seamless Shopify integration, by syncing their product catalog with one click, customizing their brand voice, and integrating their store. Once configured, the AI assistant automatically engages with customers, answers inquiries, provides intelligent product recommendations, handles support requests, and can seamlessly escalate complex issues to human agents when necessary.
This one’s perfect if you want an AI system that handles both sales and support like a pro, especially for e-commerce. It’s got smart product recommendations, 24/7 help, and smooth integration across all your channels.
25 Tickets / month, Basic AI Model Intelligence, Unlimited Conversation History, Widget Customization, Avatar Customization, AI Response Customization, AI Tone Presets, Unlimited Product & Collection Sync, Shopify Only Channel Support, Email Only Escalation Channels, Self-onboarding, Standard Analytics & Statistics, Multi-language AI Support, Sales Assistant Features, Support Features, Web & Mobile Chat, Business Voice & Tone Setup, 24/7 AI Availability, Availability Hours Setup, 10 Knowledge Base (Docs), Text File Upload Formats, Advanced Security (SLA, SSO).
150 Tickets / month, $0.75 Ticket overage price, Advanced AI Model Intelligence, Unlimited Conversation History, Widget Customization, Avatar Customization, AI Response Customization, Remove 'Powered by' badge, AI Tone Presets, Unlimited Product & Collection Sync, Shopify Only Channel Support, Email, Slack, Discord Escalation Channels, Self + Supported Onboarding, Standard Analytics & Statistics, Multi-language AI Support, Sales Assistant Features, Support Features, Web & Mobile Chat, Business Voice & Tone Setup, 24/7 AI Availability, Availability Hours Setup, 25 Knowledge Base (Docs), Text, PDF File Upload Formats, Advanced Security (SLA, SSO).
500 Tickets / month, $0.50 Ticket overage price, Premium AI Model Intelligence, Unlimited Conversation History, Widget Customization, Avatar Customization, AI Response Customization, Remove 'Powered by' badge, AI Tone Presets, Unlimited Product & Collection Sync, Omni-channel Support (Shopify + Social Media), Email, Slack, Discord Escalation Channels, Priority Support Onboarding, Standard + Export Analytics & Statistics, Multi-language AI Support, Sales Assistant Features, Support Features, Web & Mobile Chat, Business Voice & Tone Setup, 24/7 AI Availability, Availability Hours Setup, 100 Knowledge Base (Docs), Text, PDF File Upload Formats, API Access, Basic Automation & Workflows, Advanced Security (SLA, SSO).
1200 Tickets / month, $0.40 Ticket overage price, Premium AI Model Intelligence, Unlimited Conversation History, Widget Customization, Avatar Customization, AI Response Customization, Remove 'Powered by' badge, AI Tone Presets, Unlimited Product & Collection Sync, Omni-channel Support (Shopify + Social Media), Email, Slack, Discord Escalation Channels, Dedicated Manager Onboarding, Standard + Export Analytics & Statistics, Multi-language AI Support, Sales Assistant Features, Support Features, Web & Mobile Chat, Business Voice & Tone Setup, 24/7 AI Availability, Availability Hours Setup, 250 Knowledge Base (Docs), Text, PDF, URL Crawling File Upload Formats, API Access, Advanced Automation & Workflows, Advanced Security (SLA, SSO).
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