Name: Chatshape
Brand: AI_TOOL
Availability: InStock

Question 1

What is ChatShape?

Accepted Answer

ChatShape lets you build AI powered chatbots for your website. Just add your website link which will be crawled, and the text will be used to train a chatbot that you can embed on your website to answer customer queries instantly, convert more visitors to customers, and save you hundreds of hours of time.

Question 2

What happens when I use my website link to create a bot? What info does the bot read?

Accepted Answer

The crawler will grab all the visible, copyable text that is available on the current web page. The crawler will show you all the links it extracted, and there will be a button you can click to generate your chatbot from those sources.

Question 3

Can I create a chatbot from a PDF file?

Accepted Answer

Yes! You can upload multiple PDF files to Chatshape and create a chatbot from your work docs.

Question 4

Can I collect leads/emails from visitors?

Accepted Answer

Yes! You can turn on an option for an email input form to appear in the chat window where you can collect leads, then view them in your dashboard and their conversations with your AI.

Question 5

Can I view chatbot analytics and how many people chat with the bot?

Accepted Answer

Yes, All chatbot messages are recorded in your chatbot dashboard and can be viewed as well as exported as a file.

Question 6

Can I update how my bot responds to customer requests before I embed it on my website?

Accepted Answer

Yes! You can update both the prompt (text instructions to the AI) and start message. Tune it over time after you add it to your website, and customize the AI to respond to customers however you want.

Question 7

What is the maximum number of sources I can create a bot from?

Accepted Answer

The max number of web sources depends on your plan, each pages text character count is used to measure the size of a web source.

Question 8

Can I add custom data to my bot beyond just scraping my website?

Accepted Answer

You can add some custom data to your chatbot by adding the info you want the bot to know to your prompt on the chatbot manage settings page. You can also add other web pages to your sources at any time after your initial bot creation. If you would like to add a large amount of data or a custom integration for your datasource, please email james@chatshape.com.

Question 9

What counts as a chatbot generation?

Accepted Answer

Anytime you add some web sources and click "Generate Bot from Sources", a link is created to your new chatbot. This counts as one chatbot generation.

Question 10

What counts as one message?

Accepted Answer

One message is text you send to the chatbot that receives a response.

Question 11

Can I upgrade my plan after getting a lower tier?

Accepted Answer

Yes! You can upgrade your plan for the next month at any time after purchase. If you would like to upgrade right away instead of at the time of next invoice, just email us at james@chatshape.com and we will be happy to help.

Question 12

How do I know how many characters are in my sources total?

Accepted Answer

If you are creating a chatbot by crawling a website link, from chatshape.com/create when you click "Crawl Site" it will show you the character count and the crawled links. If you are using the chrome extension, Once you click the "Add Sources" button to add your preferred number of web sources to the bot, click the refresh icon next to "Web Sources". It will show you the character count before you click "Generate Bot from sources".

Question 13

Can I update my bots prompt and start message before I embed it on my website?

Accepted Answer

Yes! You can update both the prompt and start message, and tune it over time to customize your bot as you wish.

Loading...

Chatshape

Why Choose Chatshape?

Social Media

Chatshape Introduction

What is Chatshape?

How to use Chatshape?

Why Choose Chatshape?

Chatshape Features

AI Customer Service

FAQ?

Pricing

Free

Hobby Plan

Standard

Pro

Enterprise

Chatshape Tags

Editors' Choice