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For businesses with frontline teams, understanding brand reputation is critical but incomplete. Most tools provide anonymous, aggregated reports, leaving you to guess what's working and who your top performers are. Cheers solves this with a powerful AI engine that creates the first real-time, employee-attributed dataset for your brand. Our platform automatically ingests and analyzes customer signals from dozens of sources—including online reviews, social media mentions, NPS surveys, and loyalty sign-ups—and links each piece of feedback directly to the individual employee involved. Instead of vague reports, managers get a clear dashboard with specific, actionable insights: who to coach, who to recognize, and which actions genuinely improve customer experience. Companies like Vivint use Cheers to identify top talent and generate tens of thousands of new 5-star reviews. It's the system of record for frontline performance tied to reputation and revenue.
Connect Your Data: Easily integrate your customer feedback sources, such as Google Reviews, social media platforms, and NPS/CSAT survey tools. View AI-Powered Insights: Our platform automatically analyzes and attributes every customer signal to the specific frontline employee involved, presenting the data on a clear, actionable dashboard. Improve Performance: Use the insights to identify your top performers for recognition, pinpoint exact coaching opportunities for staff, and track brand reputation trends across all your locations.
Choose this if you wanna get real insights into how your frontline team impacts your brand reputation. Instead of guessing, you get clear data linking customer feedback to specific employees, so you know who’s killin’ it and who needs coaching. It’s perfect for businesses wanting to boost customer experience and recognize top performers with real numbers.
Cheers offers tailored pricing based on the number of business locations and frontline employees. Our plans are designed to scale with your business, from small chains to large enterprises. Please contact our team for a custom quote based on your specific needs.
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