Name: Convertfiles AI
Brand: Convertfiles
Price: SGD 0 / credit USD
Availability: InStock

Question 1

What are Credits?

Accepted Answer

Our services are measured in the unit of credits. Credit is the unit for usage consumption in the form of any transformation that you perform using our platform. It can have different values for different services. For example, 1 ConvertFiles.ai transformation consumes 0.003 credit.

Question 2

Do I need to Sign up to change image format using ConvertFiles.ai?

Accepted Answer

Yes. You must do a basic sign-up on ConvertFiles.ai to perform bulk image transformations. However, you can transform 10 images daily without sign-up for one-time usage. Once signed up, it should redirect you to our highly intuitive console, where you can easily upload multiple images and perform the desired image edits, such as changing image formats, removing image background, etc.

Question 3

Is ConvertFiles.ai Free?

Accepted Answer

Absolutely! Once you've signed up, you'll receive 3 free credits to explore services on ConvertFiles.ai. You can consider our subscription plan for bulk image tasks or regular requirements. If you need a tailored plan for your custom requirements, you can easily connect with us at support@pixelbin.io, and we shall provide swift assistance.

Question 4

Should I choose Pay-as-you-go credits or a subscription plan?

Accepted Answer

For occasional image tasks or a one-time use requirement, you can go with our pay-as-you-go plan, where you can buy enough credits per your image requirements. It works as a spot-on credit top-up that, once paid, would reflect the bought credits immediately. Our monthly subscription plan would save you money if you have bulk images or need our platform for recurring services. Starting at 3 images, you can try the platform for free and later on avail a subscription plan per your requirement.

Question 5

What if I don’t get satisfactory results?

Accepted Answer

ConvertFiles.ai by PixelBin.io is designed exclusively for our users and meets their image background removal demands. The platform works on AI-backed strategies, where you would get satisfactory results. In some cases, you can personally contact us if you are unsatisfied with the results. Share your experience or feedback on using ConvertFiles.ai at support@pixelbin.io, and we shall resolve all your issues.

Question 6

What if I exhaust my credit limit?

Accepted Answer

Once you near your credit limit, we'll proactively contact you. You can choose to upgrade your plan based on your image transformation needs. Additionally, you can switch to our pay-as-you-go plan should your credits run out. With this, any purchased credits will instantly appear in your account upon payment.

Question 7

What is the cost of additional usage over my monthly credits?

Accepted Answer

We haven’t kept any additional usage over your monthly credits to avoid any confusion. You can use your available credits or upgrade the plan once exhausted.

Question 8

Is it mandatory to Sign Up before using ConvertFiles.ai?

Accepted Answer

Yes. You must do a basic sign-up before using ConvertFiles.ai. The advantage of signing up here is that you can avail free credits to bulk-transform your images.

Question 9

How many transformations can I perform using ConvertFiles.ai?

Accepted Answer

You can perform up to 3 transformations using ConvertFiles.ai by uploading your image files. This involves uploading of 3 images that can be transformed for free after signing up. Later on, you are required to buy credits from our pricing plans to continue using our services.

Question 10

What is the accepted mode of payment?

Accepted Answer

We accept all kinds of payment modes, including credit and debit options. You can further contact our support team at support@pixelbin.io regarding any payment-related queries.

Question 11

Do you accept custom requests or specific needs?

Accepted Answer

Yes. We value the individual needs of our customers and are committed to meeting our customers' unique requirements. If you have a specific request or need a customized plan, we do our best to offer a range of customized transformations for your images. Please connect with our support team by scheduling your availability here.

Question 12

What if I want to perform specific image transformations?

Accepted Answer

If you have a particular transformation in mind, like erasing the background and upscaling your images in one go. You can perform this transformation on bulk images by creating a preset using PixelBin. Sign up on the platform by clicking here, or visit the website if you have already signed in. You shall be navigated to your personalized dashboard, where you can store your images and perform advanced operations. For more details, contact us at support@pixelbin.io with your image requirements.

Question 13

What happens if I don’t consume the full quota of my monthly credits?

Accepted Answer

The unused credits expire at the end of the month. For example, if you’re using a Basic Plan with 1200 monthly credits. If you consume only 1000/1200 credits by the end of your monthly billing cycle, then the remaining 200 credits will expire automatically, and you will be automatically switched to a free plan. However, if you require add-on credits, we have a pay-as-you-go plan that especially caters to your on-spot requirements. You can recharge your account with the desired credits and continue using our services.

Question 14

Can I upgrade/downgrade/cancel my subscription?

Accepted Answer

To upgrade your existing plan, navigate to the pricing section and select the plan that aligns best with your needs. For bespoke plan inquiries, you can arrange a consultation with our product strategist, who will guide you to the most suitable option based on your specific requirements. We've designed our pricing with market competitiveness to ensure you receive exceptional value. If you wish to downgrade or cancel your subscription, please get in touch with our support team at support@pixelbin.io, and they'll assist you promptly.

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Convertfiles AI

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Convertfiles AI Introduction

What is Convertfiles AI?

How to use Convertfiles AI?

Why Choose Convertfiles AI?

Convertfiles AI Features

AI Background Remover

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One time payment

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