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CrawlChat is an AI-powered platform that transforms your help documentation and other knowledge sources into an AI chatbot. This chatbot can answer customer and client queries and be integrated with your website, Discord server, or Slack workspace. It also provides analytics to help identify and fix data gaps in your documentation. Additionally, CrawlChat includes a traditional support ticketing system to ensure comprehensive customer support, aiming to significantly reduce support tickets by offering instant, 24/7 answers directly from your documentation.
CrawlChat operates in three simple steps: 1. Make knowledge base: Add your existing documents or web pages as a knowledge base by scraping online documentation or uploading files directly. 2. Integrate chatbot: Connect the AI chatbot to your website, Discord, or Slack, and customize its UI and behavior. 3. Analyse performance: View all messages and conversations the bot has had, analyze performance, scores, and data gaps to continuously improve your documentation.
You should choose Crawlchat if you want an AI chatbot that’s deeply connected to your documentation. It reduces support tickets by giving instant answers and also offers analytics to improve your content over time.
For personal use, includes 100 page scrapes, 40 message credits, 1 collection, 1 team member, Base AI models, Upload files, MCP server, Discord bot, Support tickets, Basic analytics, GitHub issues.
Start your journey with CrawlChat, includes 5000 scrapes/month, 2000 message credits/month, 2 collections, 2 team members, Smart AI models, Upload files, MCP server, Discord bot, Support tickets, Advanced analytics, GitHub issues.
For power users and teams, includes 14000 scrapes/month, 7000 message credits/month, 3 collections, 5 team members, Reasoning AI models, Upload files, MCP server, Discord bot, Support tickets, Advanced analytics, GitHub issues.
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