데스크룸 (deskroom)
KMS and answer recommendation for CS/CX teams.
데스크룸 (deskroom) Introduction
What is 데스크룸 (deskroom)?
Deskroom is a consultation assistant service for CS and CX teams, providing a Knowledge Management System (KMS) and answer recommendation features. It automates the creation of a Knowledge Base from various file formats and recommends the most relevant answers during customer consultations.
How to use 데스크룸 (deskroom)?
Upload manuals and consultation history files to Deskroom to automatically create a Knowledge Base. During consultations, drag the customer's message or input their query, and Deskroom will recommend the most appropriate answers from the Knowledge Base.
Why Choose 데스크룸 (deskroom)?
You should choose Deskroom if you want a virtual workspace that keeps everything organized and accessible. It’s great for people juggling multiple projects and deadlines.
데스크룸 (deskroom) Features
AI Customer Service
- ✓Knowledge Base creation from various file formats
- ✓Answer recommendation during customer consultations
FAQ?
Pricing
Pricing information not available
