Dialogview
Smart Contact Centre Solution with unified communication and collaboration features.
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Dialogview is a Smart Contact Centre Solution that provides a one-view interface for various customer interactions, including Web Chat, WhatsApp, SMS, and other popular messaging applications. It offers features like Live Chat, Audio/Video Call, Intuitive Bot, Screen Sharing, Canned Responses, Group Conversations, Document Repository, and Schedule Meetings. It also includes a Conferencing Solution for remote collaboration.
To use Dialogview, you can schedule a demo with their experts to understand the features and benefits. After that, Dialogview's team will assist in integrating the solution into your existing systems. Once integrated, you can start using the platform to manage customer interactions and improve communication.
You should choose this if you want to get deep insights from conversations and data without the usual headache. It makes understanding complex info way easier and faster.
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