Digitalgenius
AI-powered customer service automation for ecommerce.
Please wait while we load the page
DigitalGenius is an AI Agent built for Ecommerce, designed to transform customer experience with AI-powered customer service automation for pre- and post-purchase questions. It offers a unified platform featuring conversational and visual AI for comprehension, deep integrations for resolution, and generative AI for personalization and empathy. DigitalGenius helps businesses create loyal customers by fully resolving queries and delighting them.
DigitalGenius integrates into existing ecommerce platforms, shipping carriers, ERPs, and payment providers. It uses AI to understand customer queries, resolve issues, and personalize responses. Visual AI detects product defects, and generative AI crafts empathetic replies. The platform automates tasks like generating return labels, identifying lost packages, and processing refunds.
Choose this if you're after an AI that can handle customer service queries smartly, making your support faster and less stressful for your team.
Pricing information not available
