EcholoN
Why Choose EcholoN?
You should choose this for enterprise service mngt. Handles IT, HR and customer care all in one suite. Workflow control is solid and integrates well with existing systems like ERP.
EcholoN, die Enterprise Service Management Software Suite, stellt eine umfassende Lösung für Service, Support und Kundenbetreuung dar. Mit der EcholoN Enterprise Service Management Suite bieten wir eine umfassende und effiziente Lösung für die Organisation und Kontrolle aller Prozesse und Services in sämtlichen Fachbereichen Ihres Unternehmens. Ebenfalls können Sie Partner, Kunden und Lieferanten perfekt mit in den jeweiligen Prozess einbinden. Schnittstellen ermöglichen eine nahtlose Prozess-Kopplung zu vor- und nachgelagerten Systemen. EcholoN Software ermöglicht mit flexiblem Prozessaufbau und Workflowsteuerung einen hohen Automatisierungsgrad. Prozess - Lücken werden geschlossen. Etablierte Lösungen, wie CRM, ERP, PPS - Systeme erhalten eine Prozess - Aufwertung und Optimierung durch das Bereitstellen von best practices. Die jeweiligen EcholoN Lösungen bieten Ihnen den schrittweisen Einstig in ein professionelles System. Sie können mit dem einem einfachen Ticketsysteme starten und nur über einen Softwareschlüssel auf die nächst größere Edition wechseln. Alle Einstellungen, Daten, Informationen und Workflows bleiben bestehen. Die Bereitstellung des Funktionsumfangs passt sich so Ihrem Bedarf an. Service-Management wird zu einer Bereicherung. Sie entscheiden welche Abteilung und Anwender, welche Services nutzen dürfen. Starten können Sie dort, wo der Prozess die beste Optimierung erfährt. In der IT-Abteilung mit IT Service Management ( ITSM ) auch nach ITIL, Abteilungsübergreifend im Personalwesen ( HR ), ob der Service Desk neu organisiert werden soll oder der Kunden Service mit dem Field Service Management eine ganzheitliche Lösung anstrebt.
EcholoN Introduction
What is EcholoN?
EcholoN, the Enterprise Service Management Software Suite, is a comprehensive solution for service, support and customer care. With the EcholoN Enterprise Service Management Suite, we offer a comprehensive and efficient solution for the organization and control of all processes and services in all specialist areas of your company. You can also integrate partners, customers and suppliers perfectly into the respective process. Interfaces enable seamless process coupling to upstream and downstream systems. EcholoN software enables a high degree of automation with a flexible process structure and workflow control. Process gaps are closed. Established solutions such as CRM, ERP, PPS systems receive a process upgrade and optimization through the provision of best practices. The respective EcholoN solutions offer you a step-by-step introduction to a professional system. You can start with a simple ticket system and switch to the next larger edition with just one software key. All settings, data, information and workflows are retained. The provision of the range of functions thus adapts to your needs. Service management becomes an enrichment. You decide which department and users can use which services. You can start where the process is best optimized. In the IT department with IT Service Management ( ITSM ) also according to ITIL, across departments in Human Resources ( HR ), whether the Service Desk is to be reorganized or Customer Service is striving for a holistic solution with Field Service Management.
How to use EcholoN?
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Why Choose EcholoN?
You should choose this for enterprise service mngt. Handles IT, HR and customer care all in one suite. Workflow control is solid and integrates well with existing systems like ERP.
EcholoN Features
Features
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Pricing
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About EcholoN
What Is EcholoN?
EcholoN, the Enterprise Service Management Software Suite, is a comprehensive solution for service, support and customer care. With the EcholoN Enterprise Service Management Suite, we offer a comprehensive and efficient solution for the organization and control of all processes and services in all specialist areas of your company. You can also integrate partners, customers and suppliers perfectly into the respective process. Interfaces enable seamless process coupling to upstream and downstream systems. EcholoN software enables a high degree of automation with a flexible process structure and workflow control. Process gaps are closed. Established solutions such as CRM, ERP, PPS systems receive a process upgrade and optimization through the provision of best practices. The respective EcholoN solutions offer you a step-by-step introduction to a professional system. You can start with a simple ticket system and switch to the next larger edition with just one software key. All settings, data, information and workflows are retained. The provision of the range of functions thus adapts to your needs. Service management becomes an enrichment. You decide which department and users can use which services. You can start where the process is best optimized. In the IT department with IT Service Management ( ITSM ) also according to ITIL, across departments in Human Resources ( HR ), whether the Service Desk is to be reorganized or Customer Service is striving for a holistic solution with Field Service Management.
Best For
- Teams evaluating Service Desk Software solutions
Category Context
EcholoN is listed under Service Desk Software on AI-U and can be compared against other products in the same category for use case fit, feature coverage, and pricing model.
Alternatives
- Freshservice — Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on e
- ServiceNow IT Service Management
- Jira Service Management
EcholoN Tags
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