Engageware
Why Choose Engageware?
Choose this if you want a simple yet powerful online appointment scheduling tool that easily integrates with your calendars and sales or marketing apps. Engageware helps you deliver smooth customer experiences by making it easy for customers to book, get answers, and connect with the right people when needed.
Online Appointment Scheduling made quick, easy & powerful. Integrates to calendars and sales / marketing apps.
Engageware Introduction
What is Engageware?
Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners – make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required. Organizations that use our customer engagement solutions deliver quality customer experiences no matter the channel — enabling faster growth with greater efficiency.
How to use Engageware?
Visit website for more info
Why Choose Engageware?
Choose this if you want a simple yet powerful online appointment scheduling tool that easily integrates with your calendars and sales or marketing apps. Engageware helps you deliver smooth customer experiences by making it easy for customers to book, get answers, and connect with the right people when needed.
Engageware Features
Features
Feature information not available.
Pricing
Scheduler for Enterprise
Solve the challenge of scheduling multiple locations, staff and resources with Intelligent Appointment Scheduling™ and queue management built for organizations that need a highly scalable and secure solution.
- ✓ Omnichannel Scheduling Experience
- ✓ Robust, Full-Stack Security
- ✓ Smart Matching
- ✓ Personal Calendar Synchronization
- ✓ Web/Video Conference Scheduling
- ✓ Salesforce/Microsoft Dynamics CRM Connectors
- ✓ Reserve with Google
- ✓ Events & Classes
- ✓ API & Development Platform
- ✓ Queue Management
- ✓ Text and Email Notifications
- ✓ Surveys
- ✓ Multi-language Localization
Scheduler for SMB (Business)
Business Edition delivers centralized administration and multiuser account capabilities making it easy for small teams or businesses to schedule one-on-one appointments with prospects and customers. (Pricing per user/year) - Business Plus $300/year/user)
- ✓ Includes Individual Edition Features Plus
- ✓ Multiple Users (see price/user)
- ✓ Automatic updates of Salesforce activities and calendars
- ✓ Central Administration and Configuration
- ✓ Usage Reports
- ✓ Knowledge-base, ticketing, and phone support
Scheduler for SMB (Individual)
Individual Edition delivers the relevant online appointment booking features in a simplified form suitable for individual business users who need to make appointments with clients and prospects to drive business. (Pricing per user/year)
- ✓ 1 User
- ✓ Unlimited Appointments per Month
- ✓ Unlimited Appointment Types
- ✓ OneMobile™ Technology
- ✓ Outlook, iCal & Google Calendar Integration
- ✓ Custom Logo Branding
- ✓ Knowledge-base and email support
Scheduler for Salesforce
Easily book meetings right within Salesforce or share one-click scheduling links through email, web, or social media and let prospects and customers automatically book confirmed meetings.
- ✓ Multiple Users
- ✓ Offer appointments directly from within Salesforce
- ✓ Multi-Cloud Support, including: Sales, Marketing, Service, Financial Services, and Community
- ✓ Automatically schedule meetings with artificial intelligence using Process Builder
- ✓ Fully compatible with Salesforce Shield, providing enhanced protection, monitoring, and retention of your critical data stored in Salesforce
- ✓ Knowledge-base, ticketing, and phone support
- ✓ Web/Video Conference Scheduling
About Engageware
What Is Engageware?
Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners – make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required. Organizations that use our customer engagement solutions deliver quality customer experiences no matter the channel — enabling faster growth with greater efficiency.
Best For
- Teams evaluating Business Scheduling Software solutions
- Book appointments workflows
- Calendar workflows
- Client workflows
- Customers workflows
Category Context
Engageware is listed under Business Scheduling Software on AI-U and can be compared against other products in the same category for use case fit, feature coverage, and pricing model.
Pricing Summary
- Scheduler for Enterprise: Contact Us — Solve the challenge of scheduling multiple locations, staff and resources with Intelligent Appointment Scheduling™ and queue management built for organizations that need a highly scalable and secure solution.
- Scheduler for SMB (Business): $149.00 Per Year — Business Edition delivers centralized administration and multiuser account capabilities making it easy for small teams or businesses to schedule one-on-one appointments with prospects and customers. (Pricing per user/year) - Business Plus $300/year/user)
- Scheduler for SMB (Individual): $78.00 Per Year — Individual Edition delivers the relevant online appointment booking features in a simplified form suitable for individual business users who need to make appointments with clients and prospects to drive business. (Pricing per user/year)
Alternatives
- Acuity Scheduling
- YouCanBookMe — YouCanBookMe is booking software that integrates with your Google Calendar. Get a personalized scheduling page so your customers can book yo
- Doodle
Official Source
Official website: https://engageware.com/appointment-scheduling/
Engageware Tags
Editors' Choice
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