What is Eurekos?
Learning management systems are fine for training employees but fail to address the unique needs of training customers and partners as well as customers' customers and partners.
Eurekos is a purpose-built LMS that engages customers throughout the entire learning journey from pre-sales, to onboarding, and everything after.
You benefit from a suite of tools just for external audiences. Eurekos has everything you need for rapid onboarding, advanced certification, eCommerce, unlimited branded portals, complex organizational structures, and integrated content development.
Now it’s easier than ever to deliver product training that retains more customers and transforms partners into advocates.
Here are some key tools and features that will positively impact business metrics:
Learning Journeys
Eurekos Learning Journeys & Training Paths empowers you to build any training paths imaginable. No limits on the types of training you include and the complexity of the journey. Very rarely do your training paths go in a simple straight line, because learning itself has twists and turns and is different for every learner. With Learning Journeys, you can create blended learning paths that address the unique needs and unpredictable routes that learners take to master a subject. Build learning journeys with any training path you can imagine, including: E-learning, Videos, 3D simulations, Virtual reality, Live ILT (instructor-led training), Quizzes/tests/evaluations, Virtual ILT, Private classes and onsite training, Webinars, seminars, and other events, Coaching, Train the trainer & much more!
Advanced Certification
Easily create, manage, and track certification using straightforward configurations and comprehensive tools for automatic recertification, notifications, and flexible completions criteria. Build complex scenarios with multiple certifications per learning path
Validate with QR codes
Manual approvals
Design your own certifications and decentralize administration
Use a broad range issuance criteria with and/or flexibility
Ease certification compliance audits
Unlimited Branded Portals
Your customers and partners don’t want to be lumped in with everyone else you train on your products. They want a unique content catalog, e-commerce, security, integrations, and even branding. Eurekos now offers unlimited branded portals, which is unique to the industry, so you can increase learner engagement at no additional cost.
Rapid Onboarding
Customers who don’t master your product will eventually go away. The biggest lever you have to reduce customer churn is a rapid onboarding experience that gets customers to actively use your products, fast. Our advanced onboarding features have advanced rules for assigning training and learning journeys in a more intricate set of combinations.
Tame Complex Organizational Structures
Training customers, partners, and all the learners in your extended enterprise can be extremely complicated. Eurekos gives you the tools you need to tame this complexity with unlimited hierarchy structures that include locations, roles, clients, and departments.
Integrated course authoring for rapid content creation
Empower everyone to create engaging, intuitive content directly within your Eurekos LMS with integrated course authoring. 40+ customizable, interactive learning tools enable quick, easy, just-in-time course authoring. You’ll create rich courses and resources to educate customers and partners without having to leave the LMS.
E-commerce solutions that monetize learning
Set up your storefront with Eurekos’ integrated e-commerce features for free or paid content. Use secure payment providers, manage multiple currencies, enable coupons and offer manuals and materials alongside your course catalog.
We play nice with other platforms
Get the best of both worlds with seamless native integrations to the world’s leading SaaS platforms. Connect Eurekos to Salesforce, any type of SSO technology, Google and Microsoft software, Adobe Connect, Zoom, your customer portal, and other software with Open API.
100+ languages for localized learning
Eurekos supports over 100 languages with a built-in translation interface, making it easy to localize navigation for any audience. Customize everything from buttons, messages, and notifications to speak the language of your entire extended enterprise.
Airtight security. Unbeatable peace of mind.
Eurekos lives and breathes the highest levels of security. We’re certified in both ISO/IEC 27001 and 27701 (Privacy Information Management System). This carries over to our software, giving you unparalleled privacy and security to keep your sensitive data and materials safe. With extensive ISO/IEC certification and GDPR compliance, you’ll be in a safe pair of hands with Eurekos.
It used to be a big challenge for customers to master your products, but with the Eurekos LMS, it’s not only doable, it’s easy!
It used to be a big challenge for customers to master your products, but with the Eurekos LMS, it’s not only doable, it’s easy!
Why Choose Eurekos?
Choosing this is smart if you need a customer education platform that goes beyond typical employee training. It’s packed with tools for onboarding, certification, eCommerce, and more, all while handling complex org structures and branding with ease. Plus, it’s priced right compared to others.
