Name: Exemplary AI
Brand: AI_TOOL
Availability: InStock

Question 1

What payment methods are available, and what should I do if I have a payment issue?

Accepted Answer

We accept all major credit and debit cards, and payments can be made in your local currency for most international transactions. If you encounter any payment issues, please email us at hello@exemplary.ai, and we’ll assist you.

Question 2

Do you offer any yearly discounts, including for nonprofits, educational institutions, or students?

Accepted Answer

Yes, we offer yearly discounts on all our plans. For nonprofits, educational institutions, and students, special discounts are available. Contact us at hello@exemplary.ai for potential discount.

Question 3

Are there discounts for high-volume transcription?

Accepted Answer

Yes, we offer discounts for high-volume transcription. If you need more than 25 hours of transcription per month, please reach out to hello@exemplary.ai to discuss discount options.

Question 4

How secure is my data?

Accepted Answer

Your data is highly secure with us. We are SOC 2 certified, ensuring industry-standard security measures to protect your information.

Question 5

Do you offer a team plan?

Accepted Answer

Yes, our Pro plan is well-suited for teams. For larger teams or custom solutions, please contact us at hello@exemplary.ai to discuss team options.

Question 6

What’s included in the Enterprise plan?

Accepted Answer

The Enterprise plan offers a customizable transcription app with API and SDK integration, including Transcript SDK & UI Components, automation workflows, enterprise integrations, and custom branding options. Contact hello@exemplary.ai for pricing and further details.

Question 7

Are there additional charges for using AI Clips or the AI Writer?

Accepted Answer

No, there are no additional charges. Once you upload your file, all functionalities, including AI Clips and the AI Writer, can be used without any additional credits.

Question 8

How do I upgrade or downgrade my plan?

Accepted Answer

You can upgrade or downgrade your plan by navigating to the ‘Manage Plan’ section under your profile. From there, you can adjust your plan to fit your needs.

Question 9

Can I cancel my subscription at any time?

Accepted Answer

Yes, you can cancel your subscription at any time. After cancellation, you will still have access to your credits and services until the end of the current billing cycle.

Question 10

When do my credits expire? Can I carry them over to the next month?

Accepted Answer

Credits are based on the minutes of video uploaded. For monthly plans, credits expire at the end of your billing cycle and do not roll over to the next month.

Question 11

Can I get extra credits if I run out?

Accepted Answer

Yes, you can purchase additional credits anytime through the ‘Manage Plan’ section. Extra credits are available on an hourly basis.

Question 12

Will my projects expire on the free plan?

Accepted Answer

Yes, if you are on the free plan, your projects will expire after 15 days.

Question 13

What type of videos work best with Exemplary AI?

Accepted Answer

Exemplary AI is optimized for videos with clear spoken content, as our features—such as transcription, AI Clips, and content generation—rely on speech-to-text.

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