Forethought
AI platform automating support ticket lifecycle, lowering costs and improving customer service.
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Forethought's AI platform automates and optimizes the entire support ticket lifecycle, lowering support costs while providing top-tier service in every customer interaction. It offers a multi-agent CX automation system with AI agents that fully resolve issues, assist agents, and surface insights. Forethought helps enterprise support teams deliver faster resolutions, empower agents, and create exceptional customer experiences.
To use Forethought, integrate it with your existing helpdesks and CRM systems. The AI agents will then begin to automate ticket classification, resolve customer issues, and assist human agents in providing support.
This tool is a smart pick if you want AI that anticipates your needs and helps solve problems before they get outta hand. It’s like having a super sharp assistant on call.
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