Infichat
AI-powered customer support platform with chatbot, live chat, and help center features.
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Infichat is an AI-powered customer support platform that allows you to create an AI chatbot, live chat, and help center to resolve most customer queries instantly. It offers a combination of AI chatbot, Help center, and live support messaging to provide customer support. Infichat helps increase revenue, keep customers happy, and reduce churn by resolving 60% of customer queries instantly using AI. It allows training the chatbot using PDFs, website URLs, and other resources so that AI can handle most customer queries instantly.
First, create an account on Infichat. From your dashboard, add knowledge base by providing a website URL. It will fetch the URL and scrape data from each fetched link. You can also upload PDF and text files. Then create your first chatbot using the knowledge bases, giving it a name, welcome message, customer messages, and color of your preference. Finally, embed the chatbot on your website using the unique embed code provided.
Not much info available, but if you’re after an AI chat tool, this could be something to explore once you get more details.
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