Intercom
AI-first customer service platform with AI agent, ticketing, inbox, and help center.
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Intercom is an AI-first customer service platform that provides a complete solution for businesses to manage customer interactions across various channels. It features Fin AI Agent, a human-quality AI agent, along with tools for ticketing, inbox management, phone support, and a help center. Intercom aims to enhance customer service by providing instant, accurate answers and efficient support tools for agents and leaders.
Intercom can be used by integrating it with your existing platform or by using Intercom's complete AI-first customer service platform. It allows you to manage customer interactions, automate workflows, and provide AI-powered support through various channels.
You should choose this if you want a trusted AI tool that enhances customer communication and support, making interactions smoother and more effective.
Includes Fin AI Agent, Messenger, Shared Inbox and Ticketing system, Pre-built reports, Public Help Center
Every Essential feature, plus: Multiple team Inboxes, Workflows automation builder, Round robin assignment, Private and multilingual Help Center, Includes 20 free Lite seats
Every Advanced feature, plus: SSO & identity management, HIPAA support, Service level agreements (SLAs), Multibrand Messenger / Help Center, Includes 50 free Lite seats
Use Fin with your current helpdesk including Zendesk, Salesforce, and more.
Increase agent efficiency with a personal AI assistant in the inbox. Free to use in 10 tickets or conversations per agent/mo.
Advanced in-app and outbound support features including Posts, Checklists, Product Tours, Surveys, and Series campaign builder. Includes 500 Messages Sent/mo
