Name: Kula AI
Brand: AI_TOOL
Availability: InStock

Question 1

Why do I have to sit through a demo?

Accepted Answer

A brief demo will help us understand your goals, give you a personalized look at how our platform works, and assist you in deciding if Kula is the right fit for your needs. We believe in full pricing transparency, so there won’t be any surprises down the line.

Question 2

Does Kula charge for each feature?

Accepted Answer

No. With our all-in-one platform, you get access to everything for a single price, including our ATS module, sourcing and CRM module, scheduling, analytics, and all our native AI features.

Question 3

What if I'm stuck in a [Legacy ATS] contract?

Accepted Answer

We understand that switching platforms can be tricky when you're tied to a legacy ATS contract. Let’s chat about your situation. We offer contract buyouts for qualifying companies. If eligible, Kula will cover a percentage of your current contract to make your transition smoother. Reach out to us to see if you qualify for this program and let us help you make the switch easy.

Question 4

How long does it take to migrate data from my current ATS or Spreadsheets with Kula?

Accepted Answer

We offer seamless one-click data transfer for quick, reliable data transfers with major ATS vendors. Typically, the migration process takes just a day or two, after which our customer success team will assist you with additional configuration, if any. For spreadsheet data, we provide a CSV import tool to handle structured candidate data efficiently.

Question 5

Do you have 24/7 support?

Accepted Answer

Yes! At Kula, we believe that exceptional support is key to your success, and we back that up with a dedicated Customer Success Manager and direct Slack support for all our customers. Unlike other ATS vendors, where getting a response feels like "ping and pray," we're here for you, ensuring you never feel left in the dark. As a startup, we understand that your success fuels our growth, which is why we’re deeply committed to making sure you’re always supported. For us, customer success isn’t just a service—it’s our business strategy.

Question 6

Do you charge for integrations?

Accepted Answer

No, we don’t. If there’s an integration you need that we don’t currently offer, we’re open to discussing adding it. Simply get in touch with your Customer Success Manager or our Support Team to make a request.

Question 7

What’s the difference in price for monthly and annual contracts? What are the payment options?

Accepted Answer

Annual contracts come with a 10% discount on the monthly pricing.

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