Name: Limitless AI
Brand: AI_TOOL
Availability: InStock

Question 1

What's included in the subscription?

Accepted Answer

Your subscription includes all of the features we offer. The only difference between subscription plans is the amount of time you can transcribe.

Question 2

How does the transcription time counting work?

Accepted Answer

We only count time when there is active speech being transcribed. Silence, background noise, or periods without speech don't count against your transcription hours.

Question 3

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel your subscription at any time by signing into the app, going to account settings, and then manage subscription. If you cancel, you'll still have access to your subscription benefits until the end of your current billing period.

Question 4

Can I return my Pendant?

Accepted Answer

If your Pendant arrives defective or damaged, email support@limitless.ai for a return or exchange. You can request a full refund within 7 days if the device is undamaged and in its original condition with all packaging and accessories included. Return shipping is at your expense.

Question 5

What happens if I exceed my plan's hours?

Accepted Answer

If you reach your plan's limit, you'll be notified in the app and can choose to upgrade to a higher tier plan. We won't automatically charge you for overages.

Question 6

Does my Limitless subscription include Rewind?

Accepted Answer

Yes, Limitless Pro and Unlimited include Rewind Pro.

Question 7

Can I get the bundle offer retroactively?

Accepted Answer

Yes, if you purchased the Pendant before we offered the bundle email us at support@limitless.ai and we'll give you a discount off of the full-priced Unlimited Yearly plan based on how much you originally paid for the Pendant.

Question 8

How are you calculating the savings for the bundle?

Accepted Answer

The Unlimited Monthly Plan costs $49/month. Add that to the cost of the Pendant, which is $199, and your total cost over the year is $787. You can get all of this for just $399 by buying the bundle and that saves you $388 ($787 - $399).

Question 9

How have your prices changed over time?

Accepted Answer

The earliest preorder price for the Pendant was $59 and more recently $99. Once the Pendant began shipping it was raised to $199. We periodically A/B test our prices and retroactively give everyone who was in the A/B test the benefit of the new price if it is cheaper for them. In March 2025, we reduced the price of the Unlimited Yearly Plan by $10 per month. Going forward as our underlying costs go down, we plan to pass the savings on to you. No action is needed on your part because we will automatically lower your subscription price at your next renewal date.

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