Name: Luminous Crm
Brand: AI_TOOL
Availability: InStock

Question 1

What is a WhatsApp Conversation?

Accepted Answer

A WhatsApp Conversation is a 24-hour messaging window initiated when a business messages a user. Businesses and users can exchange any number of messages, including template messages, within this window without incurring additional charges.

Question 2

How are WhatsApp Conversations charged?

Accepted Answer

WhatsApp Conversations are charged depending on the category of the template message (Marketing, Authentication, Utility, or Service) and vary based on the receiver's country.

Question 3

Are there any free conversations?

Accepted Answer

Yes, businesses can enjoy 1000 free conversations per month for Service category messages.

Question 4

What happens if a conversation involves multiple categories?

Accepted Answer

If a conversation involves multiple categories (Marketing, Authentication, Utility, or Service), charges will be applied separately for each category's conversation window initiated.

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