Novatalks
Multichannel customer care platform with AI chatbots for efficient customer communication and sales.
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NovaTalks is a multichannel customer care platform that allows companies to connect with customers through messengers. It offers a single shared inbox with AI chatbots to automate conversations, improve support team efficiency, and boost sales. The platform supports various channels like Viber, Instagram, WhatsApp, Facebook Messenger, Telegram, Apple Messages for Business, Twitter, Line, and Web online-chat. It provides features like personalized chatbots, data storage and reporting, Big Data Text Analytics, integrated IVR, quality assessment, and client portfolio management.
Companies can register for a 7-day free trial to test the platform. They can connect their social channels, set up personalized chatbots, and manage customer inquiries from multiple channels in one dashboard. The platform also offers a demo version for viewing all functions and tools.
Choosing this is great if you want to have meaningful talks powered by AI that understand and respond naturally.
per month
per month
per month
per month
per month, including function 'message first'
per month
per month
per month
when you connect 1 of the messengers
per month, *1 voice channel
per month
