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Permut is a complete platform designed to build AI agents that engage customers, collect feedback, and drive growth across various channels such as WhatsApp, SMS, and Web. It aims to boost retention, prevent poor experiences, and unlock real-time insights at scale. The platform provides AI agents for customer listening and feedback collection, tailored to deliver value across multiple industries including retail, e-commerce, travel, hospitality, health, wellness, fitness, and entertainment. Permut's AI agents are secure, intelligent, scalable, powered by multiple AI models, learn and improve over time, and are built on proprietary knowledge bases. They offer seamless integrations with CRM, POS, and other data sources, and are omnichannel by design. Permut facilitates richer feedback collection for metrics like NPS, CSAT, Voice of Customer, product reviews, purchase experience, and churn detection, transforming these into actionable insights via an interactive AI-powered dashboard.
Using Permut involves four simple steps: 01 Deploy your agent by equipping it with your brand’s tone, knowledge, and policies. 02 Connect your stack by plugging in your CRM, POS, and internal data sources for full context. 03 Launch targeted campaigns by defining goals and audiences, allowing your agent to know who to reach, when, and why. 04 Capture insights effortlessly, as your agent drives real conversations and transforms them into actionable insights via an AI-powered dashboard.
Pick this if you wanna boost customer engagement and get real-time feedback across all channels like WhatsApp, SMS, and web. Permut’s AI agents learn and improve over time, giving you deep insights and helping you keep customers happy and loyal.
Great for testing Permut. Includes 1 seat, 50 credits, 100 credit top-up: 49€/u, Non-customizable channels.
Great for small business. Billed yearly: 110 €/month (Save 20%). Includes 1 seat, 300 credits, 100 credit top-up: 45€/u, Custom channel.
Great for medium size business. Billed yearly: 310 €/month (Save 20%). Includes 3 seats, 1000 credits, 100 credit top-up: 39€/u, Custom channel.
Great for large business. Billed yearly: 1.270 €/month (Save 20%). Includes 5 seats, 5000 credits, 100 credit top-up: 35€/u, Custom channel.
Great for enterprise business. Includes Unlimited seats, 10,000 credits, 100 credit top-up: Contact us, Custom channel.
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