Permut
Why Choose Permut?
Pick this if you wanna boost customer engagement and get real-time feedback across all channels like WhatsApp, SMS, and web. Permut’s AI agents learn and improve over time, giving you deep insights and helping you keep customers happy and loyal.
AI platform for customer engagement, feedback, and growth via intelligent agents.
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Permut Introduction
What is Permut?
Permut is a complete platform designed to build AI agents that engage customers, collect feedback, and drive growth across various channels such as WhatsApp, SMS, and Web. It aims to boost retention, prevent poor experiences, and unlock real-time insights at scale. The platform provides AI agents for customer listening and feedback collection, tailored to deliver value across multiple industries including retail, e-commerce, travel, hospitality, health, wellness, fitness, and entertainment. Permut's AI agents are secure, intelligent, scalable, powered by multiple AI models, learn and improve over time, and are built on proprietary knowledge bases. They offer seamless integrations with CRM, POS, and other data sources, and are omnichannel by design. Permut facilitates richer feedback collection for metrics like NPS, CSAT, Voice of Customer, product reviews, purchase experience, and churn detection, transforming these into actionable insights via an interactive AI-powered dashboard.
How to use Permut?
Using Permut involves four simple steps: 01 Deploy your agent by equipping it with your brand’s tone, knowledge, and policies. 02 Connect your stack by plugging in your CRM, POS, and internal data sources for full context. 03 Launch targeted campaigns by defining goals and audiences, allowing your agent to know who to reach, when, and why. 04 Capture insights effortlessly, as your agent drives real conversations and transforms them into actionable insights via an AI-powered dashboard.
Why Choose Permut?
Pick this if you wanna boost customer engagement and get real-time feedback across all channels like WhatsApp, SMS, and web. Permut’s AI agents learn and improve over time, giving you deep insights and helping you keep customers happy and loyal.
Permut Features
AI Customer Service
- ✓AI Agents for customer engagement and feedback
- ✓Omnichannel support (WhatsApp, SMS, Calls, Web)
- ✓Real-time feedback collection and sentiment analysis
- ✓Interactive AI-powered dashboard for insights
- ✓Seamless CRM, POS, and data source integrations
- ✓AI agents learn and improve over time
- ✓Customizable agents with brand's tone and knowledge
- ✓Automated issue resolution and promotions
- ✓Scalable and multilingual operation (24/7)
FAQ?
Pricing
Free
Great for testing Permut. Includes 1 seat, 50 credits, 100 credit top-up: 49€/u, Non-customizable channels.
Starter
Great for small business. Billed yearly: 110 €/month (Save 20%). Includes 1 seat, 300 credits, 100 credit top-up: 45€/u, Custom channel.