Pylon
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Modern B2B support platform unifying ticketing, AI, knowledge base, and customer portal.
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Pylon is a modern support platform built for B2B companies. It offers a unified tool for managing ticketing, chat widgets, knowledge bases, AI support, customer portals, and more. The platform aims to streamline customer support operations, automate tasks with AI, manage customer relationships, and integrate seamlessly with existing tech stacks.
Pylon is designed for B2B companies to manage and automate their customer support. Users can book a demo to get started. Once implemented, it provides a unified inbox to handle customer issues across various channels like email, chat, Slack, and Microsoft Teams. It leverages AI for tasks such as drafting support articles, automating responses, and powering support bots. The platform also enables the creation of workflows, management of customer relationships through dedicated account views, broadcasting product updates, and offering a customer portal for shared visibility into issues.
You should choose Pylon if you want a modern B2B support platform that combines ticketing, AI assistance, and knowledge management all in one place. It streamlines support and keeps customers happy with less hassle.
Get started with our basic support system for small teams. Minimum 3 seats.
Design a support engine for growing teams. Minimum 3 seats.
Scale quickly, securely, and offer a premium customer experience. Minimum 7 seats.
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