Roark
QA and observability platform for reliable Voice AI agents.
Please wait while we load the page
Roark is a QA + Observability Layer for Voice AI, designed to help teams ship reliable voice agents. It provides comprehensive tools for monitoring live calls, running simulations at scale, and transforming call failures into repeatable tests. Roark tracks over 40 built-in call metrics, offers multi-speaker analysis, and enables on-demand or automated evaluations. For pre-deployment, it allows stress-testing agents with simulated callers across various accents, languages, and speaking styles, using graph-based scenarios and configurable personas. Roark also features one-click native integrations with popular voice platforms like VAPI, Retell, LiveKit, and Pipecat Cloud.
Users integrate Roark with their voice platforms using one-click setups or SDKs to automatically capture call data. They can then monitor live calls, track 40+ metrics, analyze multi-speaker conversations, and run evaluators for compliance or instruction-following. For testing, users define conversation flows with a graph editor, configure diverse personas, and run end-to-end simulations. Failed production calls can be automatically converted into new test cases to ensure continuous improvement.
Go for this if you want a solid QA and observability tool for your voice AI agents. It helps you monitor live calls, run realistic simulations, and catch issues before they hit customers. With tons of metrics and easy integrations, it’s a must-have for teams serious about reliable voice AI.
Best for teams with up to 5,000 call minutes monthly. Includes 50,000 free monthly credits. Features: Live call observability (10 credits/min), Simulations (15 credits/min), Custom metrics, events & evaluators (2 credits/call), all 40+ built-in metrics, sentiment, emotion & vocal cue detection, automatic generation of scenarios, personas & evaluators, schedules, alerts, webhooks & API integrations, dashboards & automated reports.
Best for organizations with up to 12,000 call minutes monthly. Includes everything in Startup, plus 120,000 free monthly credits. Features: Live call observability (6 credits/min - 40% off), Simulations (12 credits/min - 20% off), Custom metrics, events & evaluators (1.5 credits/call - 50% off), SOC2 & HIPAA compliance, priority support, early access features.
For high-volume operations needing custom solutions. Includes everything in Growth, plus custom credit packages, maximum volume discounts, dedicated support team, custom integrations, SLA guarantees, and on-premise deployment options.
