Runllm
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AI platform for enterprise technical support and issue resolution.
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RunLLM is an AI platform built on 10 years of UC Berkeley research, designed for enterprise-ready technical support. It reads logs, code, and documentation to resolve complex support issues, debug code, and deflect tickets with expert answers at scale. The platform provides AI Support Engineers that learn comprehensively from an organization's docs, code, and customer conversations, delivering highly precise and trustworthy answers. It integrates with various tools like Slack, Zendesk, and Docs, and is capable of generating validated code, proactively updating documentation, and ensuring user success through follow-ups and smart escalations. RunLLM aims to significantly save engineering time, cut Mean Time To Resolution (MTTR), and deflect a high percentage of support tickets.
To use RunLLM, users can provide a link to their documentation, and the platform will instantly begin building their AI Support Engineer. The trained agent can then be validated and deployed across various channels like Slack, Discord, Zendesk, or the company's documentation site to deliver instant, accurate support.
Choose this if you want a powerhouse AI that really gets your tech support needs. RunLLM digs deep into your docs, code, and logs to fix issues fast and cut down support tickets. It’s perfect for enterprises looking to save tons of engineering time and keep customers happy with smart escalations and follow-ups.
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