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Salient is an AI loan servicing platform built specifically for consumer finance. It offers AI agents that can interact with consumers through voice, text, email, and web chat to handle payments, process due date changes and extensions, manage payoffs, and update insurance information in real time. Salient also provides compliance tools to ensure every interaction adheres to lending regulations and offers integrations with existing loan management systems, payment processors, and contact centers.
Salient integrates with your existing systems, such as loan management systems, payment processors, and contact centers. Once integrated, you can deploy AI agents to handle various customer interactions, monitor compliance in real-time, and streamline loan servicing operations.
Choose this if you’re in consumer finance and need an AI platform that handles loan servicing with compliance built-in. It automates payments, extensions, and updates while making sure everything follows regulations. It’s a smart way to improve customer interactions and reduce manual work.
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