ScreenMeet
ScreenMeet is the browser-based, fully integrated remote support solution that enterprises such as ServiceNow and Salesforce have selected to improve their IT Help Desk and Contact Center. Increase First Contact Resolution, decrease OpEx and improve customer and employee satisfaction.How do you position yourself against your competitors?Easy Enterprise ROI embedded in existing systems vs clunky, outdated systems that require chair swivel.Enterprises like Salesforce and ServiceNow have replaced legacy solutions like TeamViewer, LogMeIn and Bomgar/BeyondTrust Remote Support, with ScreenMeet remote support solutions.ScreenMeet’s integrated solutions for IT Support are designed to help your IT Help Desk support hybrid work, making it easy to provide superior service to employees, whether they are in the office or working from home. ScreenMeet allows you to securely connect to employee devices or remote servers, even when unattended including Wake-on-Lan support.ScreenMeet for Customer Service & Support helps to make a digital session feel like customers are working with your agents in-person. It’s simple to add video calling, screen sharing and cobrowsing to facilitate the move from in-person to online interactions.Increase First Call Resolution and decrease OpEx with ScreenMeet.
