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Smith.ai offers 24/7 customer engagement services combining AI and human intelligence. They provide live North America-based agents for virtual receptionists (AI-first and human-first), outreach campaigns for sales, service, and support, and AI-powered web chat, SMS, and social messaging. Their goal is to help businesses capture and convert more leads, manage customer interactions, and streamline operations.
Businesses can sign up for a plan (AI Receptionist or Virtual Receptionists), create their receptionist profile in minutes, and start receiving calls immediately. They can forward their existing business number or use a dedicated number provided by Smith.ai. Calls are answered by AI or human agents based on the chosen plan, with options for lead screening, appointment booking, CRM integration, and more. Outreach campaigns and web chat services can also be set up to engage customers proactively.
You should choose Smith AI if you want 24/7 customer support that blends AI smarts with real human touch. It handles calls, chats, and outreach so you can focus on growing your biz without missing leads.
30 calls, 1 free transfer destination. Overage: $11.00/call over 30. For solopreneurs or small teams.
90 calls, 2 free transfer destinations. Overage: $10.00/call over 90. For growing teams.
300 calls, 10 free transfer destinations. Overage: $8.00/call over 300. For mature organizations.
Custom plan for high-volume needs, custom transfer destinations. Price adjusted based on needs.
AI-first answering for simple intake, scheduling new appointments, and handling general inquiries at any call volume.
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