Spiceworks Cloud Help Desk
From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place…for FREE!
Spiceworks Cloud Help Desk Introduction
What is Spiceworks Cloud Help Desk?
Ready to ditch the sticky notes and hop into your first help desk? Current solution just not cutting it? Spiceworks Help Desk is here! Purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with free help desk software (on your server or in the cloud). Plus, it’s more than just ticket tracking: understand (and change!) team behavior and articulate your value to the business. Whether you’ve got a crack team of techs or you’re the proverbial team of one, we’ll help you get a handle on things. Get it for free today!
How to use Spiceworks Cloud Help Desk?
Visit website for more info
Why Choose Spiceworks Cloud Help Desk?
Choosing this is perfect if you want a free, easy-to-use help desk solution that helps IT pros manage tickets, track issues, and improve team productivity without fuss.
Spiceworks Cloud Help Desk Features
Ticket and Case Management
- ✓Ticket Creation User Experience
- ✓Ticket Response User Experience
- ✓Workflow
- ✓Ticket Collaboration
Communication Channels
- ✓Customer Portal
- ✓Email to Case
Incident Management
- ✓Ticket Prioritization
- ✓Ticket Notifications
- ✓Knowledge Base
- ✓Knowledge Base/Ticket Integration
Reporting
- ✓Dashboards
- ✓Time Tracking
Access & Usability
- ✓Mobile
- ✓Self Service
- ✓Active Directory
Pricing
Spiceworks Hosts It
Hosted hassle-free in the cloud. No installation and no hardware.
YOU HOST IT
Install and run on your server. You install, manage, and back IT up.
