Name: Sub Translate AI
Brand: Sub
Price: $0 USD
Availability: InStock

Question 1

Do I get free credits for Subtitle Translator?

Accepted Answer

Sorry, we don't offer free credits, but we do offer a free plan that you can use without logging in, where you can try and translate subtitles, but you need to wait in line for translation

Question 2

How are the consumed credits calculated in SRT Translator?

Accepted Answer

When you choose to use credits, a detailed consumption summary will appear for your confirmation. Currently, for translating subtitles via subtitle files: each character costs 0.00005 credits, and each translation batch costs 0.009 credits. The number of translation batches depends on the length of your content. For translating subtitles from audio/video input: The credit consumption is based on the length of the audio: 0.18 credits per minute.

Question 3

How are translation batches calculated in Subtitle Translator?

Accepted Answer

The number of translation batches is determined by the length of your content. To maintain translation quality, we appropriately segment the content and provide background information for translation, about 6 subtitles are treated as one batch.

Question 4

Is the Subtitle Translator payment service secure?

Accepted Answer

Yes, our payment service is secure. We use stripe and lemon squeezy for financial processing, and we do not store any information about your card. Lemon squeezy has been acquired by Stripe and is now a payment service provider owned by Stripe

Question 5

Can I cancel my SRT Translator subscription at any time?

Accepted Answer

Yes, you can cancel your subscription at any time from the dashboard page.

Question 6

Can I get a refund for Subtitle Translator service?

Accepted Answer

Unfortunately, we are unable to offer refunds because the cost of using AI is extremely high. In turn, our upstream suppliers do not allow us to ask for a refund of the fees used to use AI. This would incur losses for us. During registration, you agree to retain the right of refund for this reason. However, you can cancel at any time and your subscription will terminate. The exception is if you have not used any of your paid credits, in which case you can get a full refund.

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Sub Translate AI

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