Name: Tavus
Brand: AI_TOOL
Availability: InStock

Question 1

What is the difference between a Stock and Custom Replica?

Accepted Answer

Stock Replicas are a curated selection of replicas which have been created by the Tavus team, whereas Custom Replicas are digital twins of you or your users.

Question 2

How and when are minutes consumed?

Accepted Answer

Minutes are only consumed after the video or conversation has been generated. Video Generation and CVI minutes are rounded up to the nearest ~6 second increment. For example, if your video output or conversation is 1:05, you will be billed for 1.1 minutes. Additionally, each incurs a minimum of a 30 second charge given GPU boot times.

Question 3

What does 'white-labeled' mean?

Accepted Answer

Tavus provides fully white-labeled APIs which can be embedded into your product seamlessly, without Tavus branding. The exception is a required consent script a user must read which mentions Tavus when creating a custom replica. Enterprise users are also able to white-label the consent passage.

Question 4

How do I upgrade?

Accepted Answer

Navigate to your billing page within the Tavus developer portal, and easily select the desired plan.

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