How many Support agents should I have to start?

We recommend 25-30 Support agents as the baseline.

Can’t I just build this in house?

While AI may be more mainstream these days, it is not easy to build, train and maintain a platform of our sophistication in house. In order for McKinsey to create 1 use case alone, it took them a team of 12-16 data scientists over a period of 3 months. TheLoops is easy to turnkey.

How many Integrations are required to start?

You can start predicting with as little as 3 integrations–although many customers connect more to surface more insights.

How do you define CX?

At TheLoops, we believe CX is a team sport, impacted by the following: Support, Success, Product and Engineering.

Do you replace Customer Success tools?

We are not a replacement for Customer Success tools. Our AI does integrate with them to help you predict churn+more.

Theloops

Name: Theloops
Brand: Theloops
Price: Contact Us USD
Availability: InStock

No rating0 Saved

AI-powered CX operations platform for real-time insights and improved support efficiency.

Social Media

twitter linkedin youtube

WebsiteContact for PricingAI Customer Service AI Workflow AI Knowledge Management AI Chatbot AI Agent AI Copilot AI Productivity Tools AI Task Management

Theloops Introduction

What is Theloops?

TheLoops is a CX operations platform that uses AI to empower Support and Success leaders with real-time customer, agent, and product insights. It provides an instant view of revenue status and explicit customer behavior without needing a data team. The platform offers AI Agents for CX, delivering solutions for quality monitoring, voice of customer analysis, and real-time troubleshooting.

How to use Theloops?

TheLoops connects to your data sources in about an hour, allowing you to build AI Agents in a day and see ROI within a month. It provides tools for AI Agent Copilot, Auto-tagging and Intelligent Routing, Escalation Prediction, Proactive Backlog Management, and more.

Why Choose Theloops?

You should choose this if you want a tool that keeps your projects flowing smoothly with smart automation. It’s perfect for teams who hate wasting time on repetitive tasks.

Theloops Features

AI Customer Service

✓AI Agent Copilot
✓Auto-tagging and Intelligent Routing
✓Escalation Prediction
✓Proactive Backlog Management
✓Support Quality Assurance
✓Predictive CSAT
✓Product Feedback Analysis
✓AI Autopilot
✓Topic Trend Analysis
✓Knowledge Generation
✓AI Search

FAQ?

Pricing

Professional

Get Started With AI. 3 Integrations, AI-driven Insights, Auto-prioritization using Sentiment and Scoring, Auto-Classification and Routing, Operational Analytics, Predictive Escalations, Proactive Backlog Mgmt, Data Connectors, CRM connectors, CSM connectors, Engineering connectors, Log connectors, Alert connectors, Notifications

Enterprise

Grow Strategically With AI. 5 Integrations, AI-driven Insights, Auto-prioritization using Sentiment and Scoring, Auto-Classification and Routing, Operational Analytics, Predictive Escalations, Proactive Backlog Mgmt, Data Connectors, CRM connectors, CSM connectors, Engineering connectors, Log connectors, Alert connectors, Notifications