Tidio Copilot
Why Choose Tidio Copilot?
You should pick this if you want a free AI helper that plugs right into your existing helpdesk and cuts down your support workload by a solid 30%. It’s super secure and keeps your responses on point with a custom knowledge base.
Free AI assistant for helpdesks, automates 30% of support workload.
Tidio Copilot Introduction
What is Tidio Copilot?
Tidio Copilot is a free AI assistant designed to enhance productivity for helpdesk teams. It functions as a Chrome extension that integrates with existing helpdesk platforms such as Zendesk, Intercom, Gorgias, and Gmail. Copilot analyzes conversations across various channels (live chat, email, social media) to generate accurate, on-brand response suggestions, aiming to automate 30% of the support workload. It utilizes a custom knowledge base to ensure factual responses and prevent AI hallucinations. The tool prioritizes enterprise-grade security, leveraging Anthropic's Claude AI with best-in-class data handling, encryption, and GDPR/CCPA compliance.
How to use Tidio Copilot?
To use Tidio Copilot, first install the free Chrome extension. Next, create a free Tidio account. Then, add your knowledge base content and FAQs to the system. Finally, use the AI-suggested responses in your helpdesk, with the option to modify or ignore them as needed.
Why Choose Tidio Copilot?
You should pick this if you want a free AI helper that plugs right into your existing helpdesk and cuts down your support workload by a solid 30%. It’s super secure and keeps your responses on point with a custom knowledge base.
Tidio Copilot Features
AI Customer Service
- ✓AI-powered response suggestions
- ✓Integration with existing helpdesk platforms (Zendesk, Intercom, Gorgias, Gmail)
- ✓Custom knowledge base for on-brand responses
- ✓Automates 30% of support workload
- ✓Enterprise-grade security and compliance (GDPR/CCPA)
- ✓Completely free to use
FAQ?
Pricing
Pricing information not available