Totango
Why Choose Totango?
You should choose Totango if you want a customer success platform that’s easy to set up and scales with your business. It helps you keep customers happy and grow revenue without needing a big IT team or complicated setups.
Customer success platform used by enterprises to proactively drive adoption, retention, expansion, and improved reputation with their customers.How do you position yourself against your competitors?Unlike other approaches to CS that are built around siloed functions, require heavy IT customization, and can’t handle the scale of recurring revenue businesses, Totango is simple to get started and quick to see outcomes.Get up and running in days or weeks—not months—without any heavy IT or consulting services.Quickly adapt to deliver the most engaging customer experience and support critical business opportunities.Build shared, standardized programs across your company to execute efficiently and predictably. Swiftly enable a digital touch—automated at scale—and layer in strategic human interaction to map out the right journey at every step.
Totango Introduction
What is Totango?
Totango and Catalyst have joined forces to provide a Customer Growth Platform and methodology that helps you protect and grow your customer revenue. Today, we work with leading customer success teams globally, including giants like SAP, Github, Schneider Electric, and Aircall, to provide a complete 360-degree view of their customer base, drive customer outcomes at scale, and pave the way forward toward customer success excellence. Ranked as the Fasted Implementation in the Enterprise space on G2, get your team up and running fast and scale your team and strategies with a platform that can scale with you.
How to use Totango?
Visit website for more info
Why Choose Totango?
You should choose Totango if you want a customer success platform that’s easy to set up and scales with your business. It helps you keep customers happy and grow revenue without needing a big IT team or complicated setups.
Totango Features
Customer Information
- ✓Customer Health Scores
- ✓Customer Monitoring
- ✓Customer Profiles
- ✓Customer Segments
- ✓Product Engagement
Predictions
- ✓Custom Triggers
Platform
- ✓Reporting & Dashboards
- ✓API & Integrations
- ✓Data Import & Export Tools
- ✓Workflow Capability
- ✓Notifications
- ✓Customization
- ✓Scalability
- ✓Performance & Reliability
- ✓User, Role, and Access Management
Pricing
Enterprise
Efficiently scale customer success with solutions backed by enterprise-grade privacy, security, and customization.
- ✓ 10 users (Practitioner seats)
- ✓ 2,000 customer accounts
- ✓ 5 teams
- ✓ Multi-dimensional health
- ✓ Hierarchical account structure
- ✓ 10,000 emails per month
Premier
Drive predictable growth through revenue retention with premium solutions designed to enhance customer experience.
- ✓ 20 users (Practitioner seats)
- ✓ 3 users (Viewer seats)
- ✓ Unlimited teams
- ✓ 10,000 customer accounts
- ✓ 1 Development instance
- ✓ Designated enterprise CSM
About Totango
What Is Totango?
Totango and Catalyst have joined forces to provide a Customer Growth Platform and methodology that helps you protect and grow your customer revenue. Today, we work with leading customer success teams globally, including giants like SAP, Github, Schneider Electric, and Aircall, to provide a complete 360-degree view of their customer base, drive customer outcomes at scale, and pave the way forward toward customer success excellence. Ranked as the Fasted Implementation in the Enterprise space on G2, get your team up and running fast and scale your team and strategies with a platform that can scale with you.
Key Features
- Customer Health Scores
- Customer Monitoring
- Customer Profiles
- Customer Segments
- Product Engagement
- Custom Triggers
- Reporting & Dashboards
- API & Integrations
Best For
- Teams evaluating Customer Success Software solutions
- Account health workflows
- Client health workflows
- Client information workflows
- Cs team workflows
Category Context
Totango is listed under Customer Success Software on AI-U and can be compared against other products in the same category for use case fit, feature coverage, and pricing model.
Pricing Summary
- Enterprise: Contact Us Per Year — Efficiently scale customer success with solutions backed by enterprise-grade privacy, security, and customization.
- Premier: Contact Us Per Year — Drive predictable growth through revenue retention with premium solutions designed to enhance customer experience.
Alternatives
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- ChurnZero — ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn.How do you position yourself against your competitors
- Custify — Next-Generation Customer Success Software For B2B SaaS
Official Source
Official website: https://www.totango.com/what-we-do
Totango Tags
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