Verint Community (formerly Telligent)
Why Choose Verint Community (formerly Telligent)?
You should choose this if you want a flexible online community platform that can seriously cut down support cases and costs while boosting engagement. Verint Community helps build trust and improve service with a social touch.
The power of Verint Customer Engagement Solutions. The flexibility of Telligent Community. We’ve brought them together into Verint Community – a flexible, online community and forums platform that can help transform customer and employee engagement, support, and web self-service.
Verint Community (formerly Telligent) Introduction
What is Verint Community (formerly Telligent)?
Verint® Community™, formerly known as Telligent, is an innovative online community and self-service solution available in the cloud or on-premises designed to help elevate customer, partner, and employee engagement, build trust, improve customer service, and enhance digital marketing and social commerce. You can use Verint Community to reduce demand for support, elevate the voice of the customer, and enhance team productivity. Customers have seen, for example, >40% average decrease in support cases within the first 6 months of adoption, 33% YoY decrease in support costs, or 41% increase in profit margin. Verint Community can be deployed as a standalone solution, integrated with, or embedded into other enterprise systems. Start making better decisions with social communities!
How to use Verint Community (formerly Telligent)?
Visit website for more info
Why Choose Verint Community (formerly Telligent)?
You should choose this if you want a flexible online community platform that can seriously cut down support cases and costs while boosting engagement. Verint Community helps build trust and improve service with a social touch.
Verint Community (formerly Telligent) Features
Features
Feature information not available.
Pricing
Pricing information not available
About Verint Community (formerly Telligent)
What Is Verint Community (formerly Telligent)?
Verint® Community™, formerly known as Telligent, is an innovative online community and self-service solution available in the cloud or on-premises designed to help elevate customer, partner, and employee engagement, build trust, improve customer service, and enhance digital marketing and social commerce. You can use Verint Community to reduce demand for support, elevate the voice of the customer, and enhance team productivity. Customers have seen, for example, >40% average decrease in support cases within the first 6 months of adoption, 33% YoY decrease in support costs, or 41% increase in profit margin. Verint Community can be deployed as a standalone solution, integrated with, or embedded into other enterprise systems. Start making better decisions with social communities!
Best For
- Teams evaluating Online Community Management Software solutions
- Ability workflows
- Api workflows
- Customers workflows
- Customer support workflows
Category Context
Verint Community (formerly Telligent) is listed under Online Community Management Software on AI-U and can be compared against other products in the same category for use case fit, feature coverage, and pricing model.
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