VisibilityOne

We know very well that the rising tide of video collaboration service requests thanks to hybrid work is reshaping the IT support landscape. With VisibilityOne's monitoring and management for video conferencing, you'll have access to the single source of truth for video conferencing and collaboration to enable unparalleled tech support. Our users report a 35% drop in incidents. That's a game-changer when you're fielding hundreds or even thousands of service tickets each month while juggling between endless applications. Experience high-availability and self-healing collaboration faults with VisibilityOne. Our solution allows IT teams to assess and resolve issues in real-time, resulting in up to 90% faster resolution time per incident. All from one user interface. We are unique because: We use algorithms to examine device faults and automate system responses for fast fault resolution. We support all major conferencing room kits, including cross-vendor application scenarios. We reduce IT workload, improve SLA performance, and enhance the end-user experience. We monitor and self-heal all relevant systems in the room and network communication path, providing a comprehensive IoT and UC monitoring platform.

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