Name: Vwo
Brand: AI_TOOL
Availability: InStock

Question 1

What are Monthly Tracked Users (MTU)?

Accepted Answer

A Monthly Tracked User (MTU) is a visitor who becomes part of a campaign powered by VWO in a billing month. Each VWO product maintains a separate quota of MTUs. There are specific products where shared MTUs can be bought as well.

Question 2

Can I buy a common MTU quota for all VWO Products?

Accepted Answer

Yes, you can buy a common MTU quota for all VWO products except VWO Insights. The quota consumption logic of Insights is different from other VWO products so its quota allocation has to be done separately. Kindly note that visitors will still be counted towards MTU on a per-product basis.

Question 3

How does VWO count MTU?

Accepted Answer

Visitors are counted towards MTU on a per-product basis. In the same billing month, if a visitor becomes a part of multiple campaigns of the same product, VWO will count them as a single MTU for that product. If a visitor becomes a part of campaign(s) of different VWO products, VWO will count them as a separate MTU for each product.

Question 4

Do I get the entire MTU quota upfront or in regular intervals?

Accepted Answer

For all the products (except VWO Insights), you get the entire MTU quota upfront. However, as per your requirement, we can also ensure that the quota is refreshed on a monthly basis. For VWO Insights, you get the MTU quota on a monthly basis.

Question 5

What if I exhaust my purchased quota limit?

Accepted Answer

For all the products (except VWO Insights), all your running tests and data capture will stop upon exhaustion of quota. Automatic extension of quota does not happen. To get more quota added, please get in touch with us. For VWO Insights, MTU quota is dynamically distributed across the entire month and the user sampling adjusts automatically as per your incoming traffic. So you will never run out of Insights quota.

Question 6

How does sampling work in VWO Insights - Web & Mobile App?

Accepted Answer

If you purchase MTU quota for a subset of your MAU count, VWO calculates a sample size and distributes your MTU quota to last through the month. Learn more

Question 7

Does VWO provide discounts for buying product combos or signing for multi-year deals?

Accepted Answer

Yes, VWO provides a discount on combo deals and longer contracts. Please get in touch to know more.

Question 8

Does VWO provide any offers/ discounts to non-profits?

Accepted Answer

Yes, VWO supports non-profits by giving them preferential pricing on all VWO plans. If you’re one such organization looking for customized pricing of VWO, please get in touch with us

Question 9

Is there any additional purchase required to use VWO Copilot?

Accepted Answer

As of today, no additional purchase is required. With the full release in 2025, we will finalise the pricing and limitations for VWO Copilot as per various plans. It may or may not come at an additional cost.

Question 10

Is the product pricing on this page applicable to agencies?

Accepted Answer

No, the pricing listed is intended for corporate business owners managing domains, websites or applications. Agencies are required to obtain separate licenses for each domain or website they handle. Contact sales to know more.

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