Woveon
Woveon is an enterprise conversation management software that integrates conversational, transactional, and behavioral data about a customer and empowers your team to identify new lead opportunities. Woveon helps financial services teams become more human and personal with customers by suggesting responses that will convert sales and close issues faster.
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Woveon Introduction
What is Woveon?
The technology pulls in conversations from any number of customer touchpoints like social, sms and livechat, and integrates with existing customer data systems such as CRMs, sales, marketing and legacy systems. The combined conversational, transactional and behavioral data is used to produce suggested responses and workflows to help resolve customer issues in real time. Through integrated channels and customer systems, businesses using Woveon are able to provide unique tailored experiences, allowing them to orchestrate seamless journeys through conversation.
How to use Woveon?
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Why Choose Woveon?
You should choose this if you want to make your customer conversations smarter by combining chat, transactional data, and behavior insights. It helps financial teams respond faster and close deals by suggesting the best replies in real time.
Woveon Features
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Woveon Tags
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