Xemplar Engage

ENABLE DIGITAL POLICYHOLDER ENGAGEMENT Policyholders today value the ease-of-doing-business with their insurers using self-service enabled web portals and mobile apps. With the Xemplar Engage platform, insurers and MGAs can now rapidly advance their digital transformation strategy to compete more effectively with improved customer engagement and policyholder services. PUT THE POWER OF SELF-SERVICE INTO THE HANDS OF POLICYHOLDERS Xemplar Engage platform allows P&C insurers and MGAs worldwide to provide their policyholders a powerful digital solution with integrated policy and claims services. Policyholders love the convenience of downloading ID cards, making premium payments, reporting claims, requesting roadside assistance, etc., from their personal devices. SELL BETTER, INTERACT BETTER, AND SERVICE BETTER Policy Services - Ready access to ID Cards and proof of insurance - Integrate with payment processor to Pay Premiums via secured gateways - Download and access policy documents with one-click - Review premium invoice and payments history - In-app notifications for renewal notices, payment dues, etc. - Upload documentation Claims Services - Initiate First Notice of Loss with incident details with media files - Receive latest status of submitted Claims - Request appropriate Roadside Assistance to get immediate service - Provide access to knowledge base / resources for loss prevention - Real-time traffic, weather, and storm alerts - In-app notifications for claims status changes, payments, and settlement Usability & Simplicity - Innovative UI design to optimize customer experience - Real-time integration for seamless customer - Multi-tenant cloud solution to minimize total cost of ownership - High data security standards to protect personal information - Full service model for end-to-end development, hosting, and support to alleviate the need for insurer - IT resources