yellow.ai
yellow.ai is a leading omnichannel conversational AI tool that helps more than 100 top brands to offer personalised customer service at scale and drive growth.
Why Choose yellow.ai?
Choosing this means you get a top-notch conversational AI platform that’s already trusted by big brands worldwide. Yellow.ai helps you automate customer service with smart AI that understands natural language and can handle tons of languages. If you want to cut costs and boost customer satisfaction with a platform that keeps learning and improving, this is the one.
yellow.ai is a leading omnichannel conversational AI tool that helps more than 100 top brands to offer personalised customer service at scale and drive growth.
yellow.ai Introduction
What is yellow.ai?
Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully autonomous customer support that unlocks unparalleled efficiency and significantly reduces operational costs. Headquartered in San Mateo, Yellow.ai serves over 1100 enterprises, including Sony, Domino’s, Hyundai, Ferrellgas, Logitech, Waste Connections, Randstad, Tiket.com, Lulu Group International, Papa Johns, Volkswagen, ITC Ltd., and OYO, across 85+ countries in 135+ languages. Our platform is built on multi-LLM architecture and continuously trained on 16B+ conversations annually, enabling businesses to deliver elevated experiences and build lasting customer relationships. Founded in 2016 with offices across six countries, Yellow.ai has raised over $102 million from blue-chip investors.
How to use yellow.ai?
Visit website for more info
Why Choose yellow.ai?
Choosing this means you get a top-notch conversational AI platform that’s already trusted by big brands worldwide. Yellow.ai helps you automate customer service with smart AI that understands natural language and can handle tons of languages. If you want to cut costs and boost customer satisfaction with a platform that keeps learning and improving, this is the one.
yellow.ai Features
Communication
- ✓Pop-up Chat
- ✓Notifications
- ✓In-App Messaging
Internal Use
- ✓Customization
- ✓Conversation Archiving
- ✓Lead Development
- ✓Knowledge Base
- ✓Team Inbox
- ✓Customer Profiles
Messenger
- ✓Sequencing
- ✓AI
Customers
- ✓Analytics
- ✓Sales Conversion
Responses
- ✓Route To Human
- ✓Natural Language Understanding (NLU)
Pricing
Small-Business
13% more expensive than the avg. Bot Platforms product https://www.g2.com/products/yellow-ai/reviews?filters%5Bcompany_segment%5D%5B%5D=179
Mid-Market
32% less expensive than the avg. Bot Platforms product https://www.g2.com/products/yellow-ai/reviews?filters%5Bcompany_segment%5D%5B%5D=180
Enterprise
5% less expensive than the avg. Bot Platforms product https://www.g2.com/products/yellow-ai/reviews?filters%5Bcompany_segment%5D%5B%5D=181