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AO Customer Context
A single pane of glass with Customer 360 delivered from many systems, powered by SAP BTP. Empower any employee (CSRs, FSRs, executives and more) to be a customer champion with tools to solve 80% of customer questions by any employee. Includes AI-powered insights and ad-hoc intelligence.
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AO Customer Context Introduction
What is AO Customer Context?
A single pane of glass with Customer 360 delivered from many systems, powered by SAP BTP. Empower any employee (CSRs, FSRs, executives and more) to be a customer champion with tools to solve 80% of customer questions by any employee. Includes AI-powered insights and ad-hoc intelligence.
How to use AO Customer Context?
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Why Choose AO Customer Context?
You should choose this if you want a single, powerful view of your customers from multiple systems. It’s great for empowering your team to answer most customer questions quickly, with AI insights that make problem-solving a breeze.
AO Customer Context Features
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