BMC FootPrints
Service desk software designed for the way people use technology
BMC FootPrints Introduction
What is BMC FootPrints?
Easy to own, use & extend IT service management for mid-size organizations. Create personalized experiences for your employees to increase their productivity. Admins can quickly configure end-to-end business services for IT and beyond. FootPrints integrates with other systems such as BMC Client Management, Active Directory, SQL Databases & more. Configurable capabilities streamline the automation of service delivery, improving employee satisfaction and IT's reputation with your business users.
How to use BMC FootPrints?
Visit website for more info
Why Choose BMC FootPrints?
Choose this if you're lookin' for a service desk software that's super easy to own and use, especially for mid-sized orgs. It lets you personalize employee experiences to boost productivity and quickly set up business services beyond just IT. Plus, it plays well with other systems like Active Directory and SQL, making automation a breeze and keeping your users happy.
BMC FootPrints Features
Incident Management
- ✓Automate Ticket Routing
- ✓Ticket Prioritization
- ✓Ticket Notifications
- ✓Knowledge Base
- ✓Knowledge Base/Ticket Integration
Reporting
- ✓Dashboards
- ✓Time Tracking
- ✓Surveys
Access & Usability
- ✓Mobile
- ✓Self Service
- ✓Active Directory
- ✓Multi-Channel Access
Pricing
Pricing information not available
