charles
Seamless end-to-end conversational commerce suite. charles enables brands to pioneer conversational shopping. Sell via WhatsApp or other messenger apps with our intuitive software and commerce integration together with an intuitive UI.
charles Introduction
What is charles?
charles is a WhatsApp marketing platform made in Berlin. Its easy-to-use software enables businesses to drive revenue, retention and innovative customer experiences by complementing existing marketing channels with the reach and richness of WhatsApp. It does so by enabling CRM teams to set-up recurring flows and automations based on consumer specific events in a personalized manner. It supports businesses to stay GDPR-compliant and consistently iterate in this new channel while also integrating with select CDP/CRM, service and shop systems such as Shopify, Klaviyo, Emarsys and Zendesk to leverage data for their omnichannel strategy. charles' key products are 📣 Campaigns and 🚀Journeys. With Journeys, you set up and send engaging automated WhatsApp flows – like opt-in flows, WhatsApp product finders and Black Friday campaigns. With Campaigns, you can send outbound marketing messages to your consumers, and track responses.
How to use charles?
Visit website for more info
Why Choose charles?
Choose this if you wanna boost your sales and customer engagement through WhatsApp and other messengers. It’s super easy to use, helps you stay GDPR-compliant, and integrates with popular tools like Shopify and Zendesk. Perfect for brands wanting to pioneer conversational shopping.
charles Features
Messenger
- âś“Live Chat
Channels
- âś“Website
Customers
- âś“Sales Conversion
Pricing
WhatsApp marketing platform
Start with WhatsApp marketing to attract, engage and retain customers. Want to join brands like ABOUT YOU, Jack Wolfskin and dermalogica already using WhatsApp for customer acquisition and loyalty? Our easy-to-use software enables businesses to drive retention and innovative customer experiences by complementing existing marketing channels with the reach and richness of WhatsApp. We will provide you guidance on how your use case can work in WhatsApp and with charles.
- âś“ Marketing: Send out WhatsApp newsletters and campaigns to your audience.
- âś“ Sales: Sell your product or service customers in chat.
- âś“ Support: Engage with your customers directly where their friends are.
