Chaser
Chaser provides the tools to effectively automate chasing customers to pay their invoices.
Chaser Introduction
What is Chaser?
Automate invoice chasing and streamline your accounts receivable process. Get paid faster. Reduce days sales outstanding. Maintain great customer relationships. Xero App Partner of the Year 2023 , Management Today Best use of Innovation in Business winner (2023), CICM British Credit Awards B2B Supplier of the Year winner (2022). Chaser users: - Get invoices paid 54+ days sooner - Save 15+ hours per week on accounts receivable tasks - Reduce days sales outstanding by 75% + - Maintain great customer relationships Why use Chaser? Automate without losing the human touch - Ensure customers never know you’re using an automated system, with chasers sent from your usual email address, with your regular email signature and branding Increase your chances of getting paid with multi-channel chasing - Schedule reminders via email, SMS, and automate your debtor-phone calls using Auto-call. - Personalise every reminder automatically, with data such as customer names, amount owed and due dates Make it easier for customers to pay - Give all your customers access to a dedicated Payment Portal, with automatic reconciliation in your accounting system - Offer multiple payment options to suit your customers’ needs in one location - Reduce time on payment admin, as all documentation and details are available to customers in their portal Get invoices paid faster - Reduce late payments with an improved AR process and actionable insights. Users reduce DSO by 75%+ - Use AI-powered insights to understand which debtors to prioritize, who will pay late, and the best times and days to chase. Optimize your receivables approach - Create unlimited custom schedules that suit your different groups of customers, such as good payers, bad payers, or long-term clients - Schedule as many payment reminders as you require, at intervals you choose - Select the best days and times to send reminders and automatically avoid sending reminders outside working hours, on weekends or bank holidays - Escalate the sender of payment reminders to a more senior figure automatically, when customers haven’t paid after a specified period Keep track of all chasing activity in one place - Debtor communications and replies are pulled into Chaser automatically, set call reminders, and make and record debtor phone calls in-app - View a consolidated communication history for every invoice and every customer in your CRM - Reconcile with your accounting system automatically, so you never chase a paid invoice - Include notes from phone calls, set reminders, and assign follow up tasks to your teammates
How to use Chaser?
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