CustomerSure
Software so you can gather, manage and respond to customer feedback, improve customer satisfaction and increase sales.
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CustomerSure Introduction
What is CustomerSure?
CustomerSure, a UK-based leader in customer feedback, has empowered businesses for over 14 years with our award-winning platform. We simplify collecting Voice of the Customer (VoC) data via web, SMS, email, and IVR. Our partnership approach sets us apart. We work closely with you to understand your unique needs and deliver expert support. This collaboration, combined with our software, helps you quickly identify satisfaction drivers, address issues in real-time, and boost retention and satisfaction. Our platform features feedback segmentation and customer trait targeting, supporting both new and existing VoC programmes with clear return on investment and minimal complexity. CustomerSure offers transparent pricing, no lock-in periods, and a risk-free pilot, making it easy to see the impact of improved customer satisfaction on business results. Join the many CX teams who’ve upgraded from basic tools and experience effortless customer happiness.
How to use CustomerSure?
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Why Choose CustomerSure?
You should choose CustomerSure if you want a simple yet powerful platform to gather and act on customer feedback, helping you boost satisfaction and sales with expert support and clear ROI.
CustomerSure Features
Features
Feature information not available.
Pricing
Starter
Ideal for companies with lower volumes and looking for some expert help getting started with an effective VoC programme
- ✓ Online project design + success workshop
- ✓ 30 logins
- ✓ 30 surveys
- ✓ 5000 email survey requests per month
- ✓ 20 locaations
Pro
Ideal for companies looking for a comprehensive success package and medium volumes. Often looking to run a VoC programme across a few locations, brands or teams
