Enthu.ai
Enthu is a conversation intelligence software for voice calling teams. Using Enthu, voice teams can monitor 100% of customer conversations to derive actionable intelligence, identify compliance gaps and manage call QA processes. Suited for both revenue and operations functions, Enthu helps improve customer conversation quality and results in measurable gains across call QA efficiency, customer satisfaction score, new agent onboarding time and agent training & coaching time.
Enthu.ai Introduction
What is Enthu.ai?
Enthu.AI helps contact centers improve revenue and customer retention through AI driven insights. Enthu.AI enables 100% customer conversation monitoring, auto surfaces interactions that matter and helps quality teams improve agent performance through personalized and to-the-point coaching and training. Suited for both revenue and support functions, Enthu.AI helps optimize agent performance resulting in measurable gains across call QA efficiency, customer satisfaction score, new agent onboarding and agent training & coaching time, ultimately impacting revenue. For further information, visit https://enthu.ai
How to use Enthu.ai?
Visit website for more info
Why Choose Enthu.ai?
Choosing this is a no-brainer if you want to monitor every call your team makes, get AI-driven insights, and boost agent performance with targeted coaching that actually works.
Enthu.ai Features
Call Analytics
- ✓Call Recording
- ✓Machine Learning
- ✓Call Analysis
Agent Performance Management
- ✓Customer Scoring
- ✓Speech-to-Text
- ✓Artificial Intelligence
Quality Assurance
- ✓Evaluation
- ✓Reports
Engagement
- ✓Feedback
- ✓Dashboards
- ✓Training
Performance
- ✓Integrations
- ✓Compliance
Pricing
Mid-Market
19% less expensive than the avg. Speech Analytics product https://www.g2.com/products/enthu-ai/reviews?filters%5Bcompany_segment%5D%5B%5D=180
