Nextiva
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anyw...
Why Choose Nextiva?
You should choose this if your biz needs a unified platform that connects all customer conversations seamlessly. Nextiva uses AI and automation to give you real-time insights into your customers, helping you deliver personalized experiences that stand out. It's perfect for companies wanting to keep up with the fast-changing communication landscape and stay ahead of competitors with smart, integrated tools.
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.How do you position yourself against your competitors?The world has shifted. Customers demand personalized experiences from every business they interact with, on par with leading brands. At the same time, communication channels are more fragmented than ever—making it a challenge for businesses to deliver powerful experiences.In this new world, companies that don’t deliver will be left behind, or slowly go out of business.That’s why Nextiva exists.We connect businesses to all their conversations on a single platform. Using AI, Automation and Machine Learning, we provide visibility for businesses to deeply understand their customers in real-time—so they can deliver experiences that set them apart.
Nextiva Introduction
What is Nextiva?
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. Discover more at www.nextiva.com.
How to use Nextiva?
Visit website for more info
Why Choose Nextiva?
You should choose this if your biz needs a unified platform that connects all customer conversations seamlessly. Nextiva uses AI and automation to give you real-time insights into your customers, helping you deliver personalized experiences that stand out. It's perfect for companies wanting to keep up with the fast-changing communication landscape and stay ahead of competitors with smart, integrated tools.
Nextiva Features
Basic Communication
- ✓Phone Calls
- ✓Video Calls
- ✓Instant Messaging
- ✓Screen Sharing
- ✓Conference Calls
- ✓Desk-to-Desk Calls
Advanced Features
- ✓Hold Music
- ✓Automated Attendants
- ✓VOiP Number
Access
- ✓Software Pairing
- ✓Browser Extension
- ✓Individual Download
Administrative
- ✓Reporting & Dashboards
Platform
- ✓Mobile Access
- ✓Call Routing
Pricing
Digital
For startups! Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.
- ✓ Website live chat
- ✓ Messaging apps
- ✓ Social Media channels
- ✓ Review Managment
- ✓ Digital Service Helpdesk
Engage
For growing teams! Create amazing customer experiences across all channels including chatbot and an inbound call center. Add Nextiva voice service to your MS Teams and gather insights via advanced reporting.