Q-Flow Platform
For organizations that utilize appointments, quick and easy scheduling is an essential aspect of Customer Xperience Management. ACF combines scheduling with queue management through our powerful software platform which allows customers to schedule appointments online, sends automated reminders to reduce no show rates, and seamlessly integrates appointment vs. walk in traffic at the time of visit.How do you position yourself against your competitors?Through software and technology, ACF Technologies has transformed lobby areas into organized environments. Our solutions encompass the entire customer experience from pre-visit to post, while providing accurate reporting and analytics to improve organizational effectiveness. Through the combination of our innovative software, variety of hosting options, and non-proprietary hardware devices, ACF has redefined the customer service process with our flagship software, Q-Flow. ACF Technologies has a strong focus on providing services to healthcare facilities, government, financial organizations, universities, and retail companies.While some organizations typically have a long wait time before you are served, Q-Flow helps by reducing or eliminating lines altogether.Q-Flow also helps improve operational efficiencies, therefore eliminating unnecessary tasks for employees. All of this helps improve employee satisfaction while maintaining a relaxed environment. ACF receives recognition regarding the improvements that Q-Flow makes every day to reduce wait time for customers and organizations alike.
